The Recall Desk
Our severity:HighNHTSA·23V486000·Announced 2023-07-14

Motorhomes: Overheating HVAC Wiring Could Cause Fires in Entegra, Jayco Models

Certain 2020-2021 Entegra and Jayco motorhomes are recalled because inadequate HVAC blower motor circuit wiring can overheat, increasing fire risk. The remedy involves relocating and replacing the fuse and wiring harness.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a real fire hazard from overheating HVAC wiring in 659 motorhomes, but no fires or injuries have been reported. It meets the rubric criterion for High severity: a risk-of-harm product where injury has not yet been reported.

Plain-English summary

Jayco, Inc. is recalling certain 2020-2021 Entegra Launch and Qwest motorhomes and Jayco Melbourne and Melbourne Prestige motorhomes. Approximately 659 vehicles are affected.

The heating, ventilation, and air conditioning (HVAC) blower motor circuit in these vehicles may be inadequate, allowing the wiring harness to overheat. An overheating wiring harness increases the risk of fire.

Owners should only operate the HVAC front blower in manual mode while the engine is on and avoid using maximum blower or lowest/highest temperature settings until the remedy is completed. Jayco dealers will relocate and replace the fuse and wiring harness free of charge. Owner notification letters were sent beginning August 18, 2023.

For more information, owners can contact Jayco customer service at 1-800-283-8267 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). Additional information is available at www.nhtsa.gov.

The recalled product

Product
ENTEGRA, JAYCO LAUNCH, MELBOURNE PRESTIGE, MELBOURNE, QWEST
Brand
ENTEGRA
Manufacturer
Jayco, Inc.
Category
Vehicle — Motorhome
Hazard
Affected units
659

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • LAUNCH
  • MELBOURNE PRESTIGE
  • MELBOURNE
  • QWEST

Distribution

Distributed nationwide across the United States.

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