The Recall Desk
HighNHTSA·25V847000·Announced 2025-12-09

Jayco Recalls 2025-2026 Melbourne and Entegra Qwest RVs for Weight Label Errors

Jayco is recalling specific 2025-2026 recreational vehicles because incorrect weight ratings on labels may lead to unintentional overloading and increased crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (incorrect weight ratings leading to potential overloading and crashes) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Jayco, Inc. is recalling certain 2025 Melbourne, 2026 Melbourne Prestige, and 2026 Entegra Qwest recreational vehicles. The recall addresses a defect where the Certification and Occupant and Cargo Carrying Capacity (OCCC) labels may list incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and Gross Combination Weight Rating (GCWR) values. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 120 and 49 CFR Part 567.

Incorrect weight information on these labels may lead owners to unintentionally overload the vehicle, which increases the risk of a crash. No specific injuries or fatalities are reported in the source text.

Jayco will mail corrected labels to owners free of charge. Owner notification letters were mailed on December 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267 for assistance. Jayco's number for this recall is 9903644.

The recalled product

Product
ENTEGRA, JAYCO QWEST, MELBOURNE PRESTIGE, MELBOURNE
Brand
ENTEGRA
Manufacturer
Jayco, Inc.
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • QWEST
  • MELBOURNE PRESTIGE
  • MELBOURNE

Distribution

Distributed nationwide across the United States.