The Recall Desk
HighNHTSA·22V818000·Announced 2022-11-01

2017-2021 Tesla Model S and Model X power steering assist loss

Tesla is recalling 2017-2021 Model S and Model X vehicles due to power steering assist failure on rough roads or after hitting potholes, which increases crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a critical vehicle steering system defect with potential to increase crash risk, but no injuries, deaths, or property damage have been reported. This qualifies as a risk-of-harm product where injury has not yet been reported, placing it in the High severity category.

Plain-English summary

Tesla is recalling certain 2017-2021 Model S and Model X vehicles due to an issue with the electronic power assist steering (EPAS) system.

The EPAS system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole. A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

This recall affects 40,168 vehicles. Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system at no charge. Tesla's number for this recall is SB-22-00-014. Owner notification letters were mailed on December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). More information is available at www.nhtsa.gov.

The recalled product

Product
TESLA MODEL S, MODEL X
Brand
TESLA
Manufacturer
Tesla, Inc.
Category
Vehicle — Steering System
Hazard
Affected units
40,168

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • MODEL S
  • MODEL X

Distribution

Distributed nationwide across the United States.

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