The Recall Desk
HighNHTSA·22V779000·Announced 2023-05-10

Peterbilt and Kenworth trucks recalled for digital display freeze

PACCAR is recalling certain 2022-2023 Kenworth and Peterbilt trucks whose digital displays may freeze. A frozen display prevents critical safety information like vehicle speed and warning lights from appearing.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a safety-critical system failure that prevents drivers from seeing vehicle speed and warning lights, increasing crash risk. However, no injuries or deaths have been reported, placing it in the High severity category per the rubric for risk-of-harm products without reported incidents.

Plain-English summary

PACCAR Incorporated is recalling certain 2022-2023 Kenworth and Peterbilt commercial trucks due to a digital display defect. The vehicles' instrument cluster displays may freeze, preventing the display of critical safety information including vehicle speed and warning lights. When this occurs, drivers lose visibility of essential driving data, which can increase the risk of a crash.

The recall affects 74,730 vehicles across multiple models including the Kenworth T680, T880, and W990, as well as the Peterbilt 365, 367, 389, 567, and 579. Both 2022 and 2023 model years are included in the recall. The defect is in the electrical system's instrument cluster.

Owners should contact their dealer or PACCAR's customer service to arrange a free software update that will remedy the issue. Owners may reach Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. Owner notification letters were expected to be mailed on December 16, 2022. Additional information is available at www.nhtsa.gov or by calling the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
2023 PETERBILT 367
Brand
PETERBILT
Manufacturer
PACCAR Incorporated
Category
Vehicle
Hazard
  • display-freeze
  • safety-information-loss
  • crash-risk
Affected units
74,730

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (8)

  • 367
  • 389
  • T880
  • T680
  • 365
  • 579
  • W990
  • 567

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · PETERBILT

Same category