The Recall Desk
HighNHTSA·22V733000·Announced 2024-06-09

2020 Mercedes-Benz CLS450 improperly secured battery defect recall

Mercedes-Benz is recalling 2019-2022 CLS450 and related models. The 12V battery in the trunk may not be properly secured, which could cause electrical failure and disable safety features like the emergency call system, hazard lights, and automatic door locks in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a risk-of-harm product (vehicle) with a component defect that could disable critical safety systems in a crash scenario. No injuries or deaths have been reported, placing this at High severity per the rubric.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2019-2022 CLS450 Coupe, 2019-2022 AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12V battery in the trunk may not be properly secured.

In the event of a crash, an improperly secured battery may lose electrical connection, disabling multiple safety features. Affected safety systems include the emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks. The loss of these safety features increases the risk of injury during a crash.

Approximately 19,968 vehicles are affected by this recall. Owner notification letters were mailed on January 20, 2023. To address this defect, authorized Mercedes-Benz dealers will secure the 12V battery at no charge to owners. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
2020 MERCEDES-BENZ CLS450
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Electrical System
Hazard
  • battery-securing-defect
  • electrical-failure
Affected units
19,968

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • CLS450
  • AMG E53
  • AMG CLS53
  • E450

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same category