The Recall Desk
HighNHTSA·22V597000·Announced 2022-08-08

2022 NIU electric scooter firmware defect causes loss of drive power

Genuine Scooters is recalling 38 units of the 2022 NIU MQiGT EVO scooter due to a firmware issue in the electric motor that may cause loss of drive power, increasing crash and injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a functional safety defect in a vehicle's propulsion system with no reported injuries or illnesses to date. The potential for loss of drive power to cause a crash or injury qualifies this as a risk-of-harm product with injury not yet reported, meeting the High severity criterion.

Plain-English summary

Genuine Scooters, LLC is recalling certain 2022 NIU MQiGT EVO electric scooters due to a firmware issue in the electric motor. The firmware defect may cause loss of drive power while riding.

Loss of drive power can increase the risk of a crash or injury. The affected scooters have a defect in the propulsion system that compromises their ability to function safely.

The recall affects 38 units of the 2022 NIU MQiGT EVO model. Owners should not ride the affected scooters until repairs are completed. Dealers will replace the affected motors with new units containing updated firmware at no cost. Owner notification was scheduled to begin in August 2022.

Owners may contact Genuine Scooters customer service at 1-773-433-1316 for repair instructions. For additional information, the National Highway Traffic Safety Administration Vehicle Safety Hotline is available at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.nhtsa.gov.

The recalled product

Product
2022 GENUINE SCOOTER NIU MQIGT EVO
Brand
GENUINE SCOOTER
Manufacturer
Genuine Scooters, LLC
Category
Vehicle — Electric Scooter
Hazard
  • power-loss
  • crash-risk
Affected units
38

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • NIU MQIGT EVO

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · GENUINE SCOOTER

Same category