The Recall Desk
HighNHTSA·22V493000·Announced 2022-07-11

Mercedes-Benz Recalls Vehicles Due to Rearview Camera Display Failure

Mercedes-Benz is recalling 8,530 vehicles because a software error may prevent the rearview camera from displaying images, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (reduced rear visibility increasing crash risk) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Mercedes-Benz USA, LLC is recalling 8,530 vehicles, including 2022 AMG EQS 53, EQS 580, and EQS 450 models, as well as 2021 S 500, S 580, and Maybach S 580 models. The recall addresses a software error in the MBUX multimedia system that may cause the rearview camera to fail to display the rearview image. This defect causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

An inoperative rearview camera display reduces the driver's rear view, which increases the risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.

Dealers will update the MBUX multimedia system software free of charge to correct the issue. Owner notification letters are expected to be mailed on August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-MAYBACH, MERCEDES-BENZ S 580, AMG EQS 53, S 500, EQS 580
Brand
MERCEDES-MAYBACH
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Passenger Vehicle
Hazard
Affected units
8,530

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • S 580
  • AMG EQS 53
  • S 500
  • EQS 580
  • EQS 450

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-MAYBACH

Same manufacturer · Mercedes-Benz USA, LLC

See all →

Same hazard · crash risk

See all →