The Recall Desk
Our severity:SevereNHTSA·22V333000·Announced 2022-05-13

Ford Recalls 2021 Mustang Mach-E Vehicles for Software Defect

Ford is recalling 2021 Mustang Mach-E all-wheel drive vehicles because a software error may cause unintended acceleration or loss of power.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (software failure) that results in unintended acceleration or loss of drive power, which the source states increases the risk of a crash.

Plain-English summary

Ford Motor Company is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The recall addresses a defect in the powertrain control module (PCM) functional safety software, which may fail to detect a software error. This failure can result in unintended acceleration, unintended deceleration, or a loss of drive power.

These conditions increase the risk of a crash. The affected vehicles are 2021 model year Mustang Mach-Es with all-wheel drive. Owner notification letters were mailed on June 9, 2022.

Ford will update the PCM software free of charge. This can be done by a dealer or through an over-the-air (OTA) update. Owners may contact Ford customer service at 1-800-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD MUSTANG MACH E
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Electric Vehicle
Hazard
Affected units
464

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • MUSTANG MACH E

Distribution

Distributed nationwide across the United States.

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