The Recall Desk
Our severity:HighNHTSA·21V769000·Announced 2021-09-29

Class A motorhomes recalled for instrument cluster blanking while in motion

Jayco is recalling certain 2019-2021 Entegra and Jayco Class A motorhomes because the instrument cluster may go blank while driving, potentially hiding speed and warning lights.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The source describes a risk-of-harm product (instrument cluster failure creating potential crash risk) but does not report any illnesses, injuries, or actual crashes. Per the rubric, this places it at score 3 (High), as it is a risk-of-harm product where injury has not yet been reported.

Plain-English summary

Jayco, Inc. is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

A blank instrument cluster display may hide critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

The recall affects 994 vehicles. Dealers will update the control module software and reroute and secure the duct work, free of charge. Owner notification letters were mailed on October 22, 2021. Owners should contact Jayco customer service at 1-800-283-8267 to schedule service.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
JAYCO, ENTEGRA EMBARK, ANTHEM, ASPIRE, CORNERSTONE
Brand
JAYCO
Manufacturer
Jayco, Inc.
Category
Vehicle — Motorhome
Hazard
Affected units
994

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • EMBARK
  • ANTHEM
  • ASPIRE
  • CORNERSTONE
  • REATTA XL
  • REATTA

Distribution

Distributed nationwide across the United States.

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