The Recall Desk
Our severity:HighNHTSA·21V699000·Announced 2021-09-09

2021 RAM ProMaster City Seat Belt Retractors May Fail to Secure Child Restraints

Chrysler is recalling 2021 RAM ProMaster City and ProMaster vehicles because seat belt retractors may deactivate early, preventing child restraints from securing properly. This can increase injury risk during crashes.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Seat belt retractor failure preventing child restraint securing is a critical safety defect. However, no injuries have been reported, classifying this as a High-severity risk-of-harm product where injury potential has not yet been realized.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2021 RAM ProMaster City and RAM ProMaster vehicles. The automatic locking retractors in the seat belts may deactivate early, which can prevent child restraint systems from securing properly.

These vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, which requires proper occupant crash protection. An unsecured child restraint system can increase the risk of injury during a crash.

Affected owners should contact Chrysler customer service at 1-800-853-1403 or visit www.nhtsa.gov to verify if their vehicle is included in this recall. Dealers will inspect and replace the seat belt retractors as needed at no cost. Owner notification letters were mailed October 28, 2021.

The recalled product

Product
RAM PROMASTER, PROMASTER CITY
Brand
RAM
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Vehicle Safety System
Hazard
Affected units
10,372

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • PROMASTER
  • PROMASTER CITY

Distribution

Distributed nationwide across the United States.

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