The Recall Desk
Our severity:SevereNHTSA·20V599000·Announced 2020-09-30

Ford Recalls 2020 F-350 Trucks Due to Rear Axle Mismatch

Ford is recalling 2020 F-350 trucks with ambulance prep packages because incorrect rear axles were installed, creating a risk of tire blowouts.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (incorrect axle width) that could lead to a tire blowout and loss of vehicle control, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain 2020 F-350 trucks equipped with 7.3L gas engines and ambulance prep packages. These vehicles were ordered with Wide Track rear axles but were built with base (narrower) axles. Depending on the body installed by the body builder, the inner tires on the dual wheel rear axle may contact the body.

The inner tire contact with the body could result in a tire blowout, potentially causing a loss of vehicle control and increasing the risk of a crash. The recall began on January 11, 2021, and an interim letter notifying owners of the safety risk was mailed on October 23, 2020.

Ford will notify owners, and dealers will rebuild the rear axle as a Wide Track axle on vehicles already built. For remaining vehicles, body builders will be given the option to accept the base axle and build a different second unit body that meets Ford's specifications or have the rear axle rebuilt as a Wide Track axle, free of charge. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD redundant F-350
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Truck
Hazard
Affected units
52

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • redundant F-350

Distribution

Distributed nationwide across the United States.

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