The Recall Desk
Our severity:SevereNHTSA·19V688000·Announced 2019-09-30

Ford Recalls 2019 F-250 and F-350 Trucks for Rear Axle Defect

Ford is recalling 28,579 2019 F-250 and F-350 trucks because the passenger-side rear axle shaft may fail prematurely, potentially causing loss of drive power or unintended movement.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (axle shaft failure) that can lead to unintended vehicle movement and increased risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain 2019 F-250 and F-350 vehicles equipped with electronically locking rear differentials. The recall affects 28,579 units. The defect involves a material issue that may cause the passenger side rear axle shaft to fail prematurely.

A broken passenger side rear axle could result in a loss of drive power and the inability to hold the vehicle still when in Park. If the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of a crash.

Ford will notify owners, and dealers will inspect the passenger side rear axle shaft, replacing it as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S31. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
FORD redundant F-250, redundant F-350
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Truck
Hazard
Affected units
28,579

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • redundant F-250
  • redundant F-350

Distribution

Distributed nationwide across the United States.

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