The Recall Desk
HighNHTSA·20V373000·Announced 2020-06-24

Toyota Recalls 2019-2020 RAV4 Models for Electric Power Steering Defect

Toyota is recalling 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles because water may enter the steering gear box, causing a loss of electric power steering assist.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (loss of steering assist increasing crash risk) where no specific injuries or fatalities have been reported in the source text, fitting the High severity criteria.

Plain-English summary

Toyota Motor Engineering & Manufacturing is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). The recall involves a defect where water may enter through the steering gear box cover, which can cause a loss of electric power steering assist.

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash. The recall began on August 17, 2020.

Toyota will notify owners, and dealers will replace the power steering gear box free of charge. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
TOYOTA RAV4, RAV4 HYBRID
Brand
TOYOTA
Manufacturer
Toyota Motor Engineering & Manufacturing
Category
Vehicle — Steering System
Hazard
Affected units
46

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • RAV4
  • RAV4 HYBRID

Distribution

Distributed nationwide across the United States.

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