Toyota Recalls 2019-2020 RAV4 Models for Electric Power Steering Defect
Toyota is recalling 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles because water may enter the steering gear box, causing a loss of electric power steering assist.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (loss of steering assist increasing crash risk) where no specific injuries or fatalities have been reported in the source text, fitting the High severity criteria.
Plain-English summary
Toyota Motor Engineering & Manufacturing is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). The recall involves a defect where water may enter through the steering gear box cover, which can cause a loss of electric power steering assist.
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash. The recall began on August 17, 2020.
Toyota will notify owners, and dealers will replace the power steering gear box free of charge. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The recalled product
- Product
- TOYOTA RAV4, RAV4 HYBRID
- Brand
- TOYOTA
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Category
- Vehicle — Steering System
- Affected units
- 46
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- RAV4
- RAV4 HYBRID
Distribution
Distributed nationwide across the United States.
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