The Recall Desk
SevereNHTSA·20V343000·Announced 2020-06-11

Jeep Cherokee Recall for Power Transfer Unit Spline Wear

FCA US LLC is recalling 2014-2017 Jeep Cherokee vehicles due to a defect in the Power Transfer Unit that may cause loss of drive or Park function.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the drivetrain that can result in loss of drive or unintended rollaway, posing a significant risk of crash or injury.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). The recall involves 67,248 vehicles.

Relative movement in the PTU between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off. This wear may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission, resulting in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway, which can increase the risk of a crash or injury. FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
JEEP CHEROKEE
Brand
JEEP
Affected units
67,248

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CHEROKEE

Distribution

Distributed nationwide across the United States.