The Recall Desk
HighNHTSA·20V247000·Announced 2020-05-01

Mercedes-Benz Recalls G-Class Vehicles Due to Child Safety Lock Label Error

Mercedes-Benz is recalling 2019-2020 G550 and G63 vehicles because the child safety lock symbol may indicate the incorrect status, posing a risk to unrestrained children.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (child safety lock) where injury has not yet been reported, fitting the High severity criteria for potential injury without confirmed fatalities or hospitalizations.

Plain-English summary

Mercedes-Benz USA, LLC. is recalling certain 2019-2020 G550 and G63 vehicles. The recall involves 6,659 vehicles where the embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status.

If an unrestrained child unexpectedly opens a door, they may fall from the vehicle, increasing their risk of injury. The defect is related to the latches, locks, and linkages component.

Mercedes-Benz will notify owners, and dealers will install a label on the rear doors with the correct operating direction free of charge. The recall began on June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ G 550, G63
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — SUV
Hazard
Affected units
6,659

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • G 550
  • G63

Distribution

Distributed nationwide across the United States.

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