The Recall Desk
SevereNHTSA·21V353000·Announced 2021-05-14

Mercedes-Benz 2019-2021 G63 and G550 Rear Door Latch Defect

Mercedes-Benz is recalling 2019-2021 G550 and G63 AMG vehicles for defective rear door latches that may not engage properly or open while driving, creating risk of injury or crashes. Dealers will replace the latches free of charge.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a structural vehicle defect affecting door latches that can cause doors to open unexpectedly while driving or prevent occupants from opening doors from inside, both creating significant risk of injury and vehicle crash. Structural vehicle defects are classified as Severe per the rubric.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2019, 2020, and 2021 Mercedes-Benz G550 and AMG G63 vehicles due to defective components within the rear door latches. Approximately 17,800 vehicles are affected by this recall.

The defective latch components may prevent the rear doors from latching or opening properly. As a result, a rear door may appear closed while the latch is not fully engaged, which can cause the door to open unexpectedly while the vehicle is driving. This creates a risk of injury to occupants and increases the risk of a crash. Additionally, damaged latch components may prevent the rear door from opening from inside the vehicle, which could trap occupants and increase the risk of injury.

Owners should contact Mercedes-Benz USA customer service at 1-800-367-6372 to schedule service. Dealers will replace the affected rear door latches free of charge. Owner notification letters were mailed on July 9, 2021. Vehicles that were repaired before this official recall was announced should return to dealers to have the remedy performed. For additional information, owners can contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
MERCEDES-BENZ G 550, AMG G63
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Door Latch System
Hazard
Affected units
17,800

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • G 550
  • AMG G63

Distribution

Distributed nationwide across the United States.

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