The Recall Desk
HighNHTSA·20V208000·Announced 2020-04-09

Chrysler Recalls 2019-2020 Ram 1500 and Jeep Compass for Wiper Defect

Chrysler is recalling 2019-2020 Ram 1500 and Jeep Compass vehicles because windshield wiper arms may loosen, reducing visibility and increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (reduced visibility increasing crash risk) where no specific injuries or fatalities have been reported in the source text, fitting the 'High' severity criteria for theoretical or unreported harm.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic, and Jeep Compass vehicles. The recall addresses a defect where the windshield wiper arm or arms may loosen. This issue can cause the wipers to not operate properly, which reduces the driver's visibility in certain weather conditions.

Reduced visibility increases the risk of a crash. Chrysler will notify owners, and dealers will tighten the wiper nuts free of charge. The recall began on April 27, 2020.

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
RAM, JEEP 1500, COMPASS
Brand
RAM
Affected units
425,599

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • 1500
  • COMPASS

Distribution

Distributed nationwide across the United States.