Setra S417TC Coaches Recalled for Front Door Detachment Risk
Daimler Coaches is recalling 2017-2020 Setra S417TC coaches because the front entrance door support frame may be the wrong size, allowing the door to detach while moving.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (door support frame) where the door may detach while moving, posing a significant risk of injury to occupants and a crash risk to others, which aligns with the 'Severe' criteria for structural defects and significant injury reports.
Plain-English summary
Daimler Coaches North America is recalling certain 2017-2020 Setra S417TC coaches. The recall addresses a defect where the front entrance door support frame may not be the correct size. As a result, the door may open and detach from the vehicle while the coach is moving.
A detached door can increase the risk of injury to the coach occupants. Additionally, the detached door could become a road hazard, increasing the risk of a crash. The recall is expected to begin May 29, 2020.
Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame free of charge. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.
The recalled product
- Product
- SETRA S417 TC
- Brand
- SETRA
- Manufacturer
- Daimler Coaches North America
- Category
- Vehicle — Coach
- Affected units
- 63
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- S417 TC
Distribution
Distributed nationwide across the United States.
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