The Recall Desk
SevereNHTSA·20V072000·Announced 2020-02-10

Ford Recalls 2013-2018 Flex, Taurus, and MKT for Rear Suspension Defect

Ford is recalling 2013-2018 Flex, Taurus, and MKT vehicles because rear suspension toe links may fracture, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (rear suspension toe link fracture) that causes sudden handling changes and increases crash risk, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles equipped with the Police Interceptor or SHO Performance Pack. The recall addresses a defect where the rear suspension toe links may fracture due to stress on the rear suspension.

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. The recall began on October 28, 2020. Owners were notified about the recall on March 3, 2020, and a second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020.

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

The recalled product

Product
FORD, LINCOLN FLEX, TAURUS, MKT
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Suspension
Hazard
Affected units
211,207

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • FLEX
  • TAURUS
  • MKT

Distribution

Distributed nationwide across the United States.

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