The Recall Desk
Our severity:SevereNHTSA·19V435000·Announced 2019-06-10

Ford Recalls 2011-2017 Explorers for Rear Suspension Fracture Risk

Ford is recalling 2011-2017 Explorers because rear suspension toe links may fracture, causing sudden handling changes and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (rear suspension fracture) that causes sudden handling changes and increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain 2011-2017 Ford Explorer vehicles. The recall addresses a defect where the rear suspension toe links may fracture due to stress on the rear suspension.

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash. The recall began on June 26, 2019.

Ford will notify owners, and dealers will replace the rear suspension toe links and inspect both rear toe link ball joints. If necessary, dealers will replace the rear wheel knuckle(s) free of charge. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
FORD EXPLORER
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — SUV
Hazard
Affected units
1,194,173

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EXPLORER

Distribution

Distributed nationwide across the United States.

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