Forest River Recalls 2018-2019 Glaval Bus Models for Roof Hatch Defect
Forest River is recalling 2018-2019 Glaval Bus models because the roof hatch handle may break, preventing emergency exit.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect affecting emergency egress, which aligns with the rubric criterion for a score of 4 (Severe).
Plain-English summary
Forest River, Inc. is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses. The recall involves 356 vehicles equipped with Safe Fleet Prolo Roof Escape hatches.
Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. This defect causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release." If the handle breaks, the hatch cannot be easily opened from outside the vehicle in an emergency, increasing the risk of injury.
Forest River will notify owners, and dealers will replace the hatch free of charge. The recall began on December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- GLAVAL BUS CONCORDE II, LEGACY, ENTOURAGE, COMMUTE
- Brand
- GLAVAL BUS
- Manufacturer
- Forest River, Inc.
- Category
- Vehicle — Shuttle Bus
- Affected units
- 356
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (9)
- CONCORDE II
- LEGACY
- ENTOURAGE
- COMMUTE
- UNIVERSAL
- PRIMETIME
- TITAN
- APOLLO
- TITAN II LOW FLOOR
Distribution
Distributed nationwide across the United States.
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