The Recall Desk
Our severity:SevereNHTSA·19V643000·Announced 2019-09-06

GM Recalls 2020 Buick Enclave and Chevrolet Traverse for Frame Rail Crack

General Motors is recalling 2020 Buick Enclave and Chevrolet Traverse vehicles because a crack in the right-hand frame rail may reduce crash performance and increase injury risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (cracked frame rail) that reduces crash performance and increases injury risk, which meets the rubric criteria for a Severe (4) rating.

Plain-English summary

General Motors LLC is recalling certain 2020 Buick Enclave and 2020 Chevrolet Traverse vehicles. The recall addresses a defect where the right-hand frame rail in the engine compartment may be cracked.

A crack in the frame rail may reduce the vehicle's crash performance, which increases the risk of injury to occupants in a collision. The recall began on October 4, 2019.

GM will notify owners, and dealers will inspect the vehicles and, as necessary, replace the vehicle free of charge. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
BUICK, CHEVROLET ENCLAVE, TRAVERSE
Brand
BUICK
Manufacturer
General Motors LLC
Category
Vehicle — SUV
Hazard
Affected units
3,420

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • ENCLAVE
  • TRAVERSE

Distribution

Distributed nationwide across the United States.

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