The Recall Desk
SevereNHTSA·19V616000·Announced 2019-08-21

Mack Recalls 2015 Pinnacle Trucks Due to Front Axle Fracture Risk

Mack Trucks is recalling 2015 Pinnacle (CXU) vehicles because front steer axles may have missed a heat-treating step, potentially causing them to fracture and leading to a loss of vehicle control.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (axle fracture) that can cause a loss of vehicle control and increase the risk of a crash, which aligns with the 'Severe' criteria for structural defects.

Plain-English summary

Mack Trucks, Inc. is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The recall involves 8 vehicles. The defect is that the axles missed the heat treating operation during manufacturing, which reduces their strength and may cause the axle beams to fracture.

A fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash. No specific injuries or crashes are reported in the source text, but the potential for loss of control is a significant safety hazard.

Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began on September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
MACK PINNACLE (CXU)
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Heavy-Duty Truck
Hazard
Affected units
8

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PINNACLE (CXU)

Distribution

Distributed nationwide across the United States.

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