The Recall Desk
SevereNHTSA·14V737000·Announced 2014-11-18

Mack Trucks Recalls 2015 CHU and CXU Models for Steering Defect

Mack is recalling 1,048 model year 2015 CHU and CXU trucks because incorrectly positioned tie rod collars may allow ball sockets to come loose, risking loss of steering.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering linkage) that can result in a complete loss of steering, meeting the rubric criteria for a Severe (4) rating.

Plain-English summary

Mack Trucks, Inc. is recalling certain model year 2015 CHU and Pinnacle (CXU) trucks manufactured between March 31, 2014, and June 26, 2014. The recall covers 1,048 vehicles. In these trucks, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This defect may allow the ball sockets to come loose.

If the ball sockets come loose from the tie rod, a complete loss of steering may result, which increases the risk of a crash. No specific injuries or crashes are reported in the source text, but the potential for loss of steering is a significant safety hazard.

Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236. Mack's number for this recall is SC0385.

The recalled product

Product
MACK CHU, PINNACLE (CXU)
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Truck
Hazard
Affected units
1,048

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • CHU
  • PINNACLE (CXU)

Distribution

Distributed nationwide across the United States.

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Same hazard · loss of steering

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