The Recall Desk
Our severity:SevereNHTSA·16V456000·Announced 2016-06-22

Mack Recalls 2013 Pinnacle Trucks Due to Front Axle Fracture Risk

Mack Trucks is recalling 2013 Pinnacle (CXU) trucks because improperly heat-treated front axles may fracture, increasing the risk of a crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (axle fracture) that results in a loss of vehicle control and increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mack Trucks, Inc. is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured between April 16, 2012, and May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.

The improperly heat-treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash. This defect poses a significant safety hazard to drivers and other road users.

Mack will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced free of charge. The recall began on August 1, 2016. Owners may contact Mack customer service at 1-800-866-1177 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MACK PINNACLE (CXU)
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Truck
Hazard
Affected units
64

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PINNACLE (CXU)

Distribution

Distributed nationwide across the United States.

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