The Recall Desk
SevereNHTSA·19V491000·Announced 2019-06-26

Toyota Recalls 2018-2019 Prius C Vehicles for DC-DC Converter Defect

Toyota is recalling 2018-2019 Prius C vehicles because a failing DC-DC converter may cause a loss of drive, increasing the risk of a crash.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (hybrid propulsion system failure) that results in a loss of drive, which explicitly increases the risk of a crash.

Plain-English summary

Toyota Motor Engineering & Manufacturing is recalling certain 2018-2019 Prius C vehicles. The recall addresses a defect in the hybrid propulsion system where the DC-DC converter may fail. This failure results in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.

A loss of drive increases the risk of a crash. The recall covers 464 vehicles. Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began on August 23, 2019.

Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
TOYOTA PRIUS C
Brand
TOYOTA
Manufacturer
Toyota Motor Engineering & Manufacturing
Category
Vehicle — Hybrid Propulsion System
Hazard
Affected units
464

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PRIUS C

Distribution

Distributed nationwide across the United States.

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