Toyota Recalls 2018-2019 Prius C Vehicles for DC-DC Converter Defect
Toyota is recalling 2018-2019 Prius C vehicles because a failing DC-DC converter may cause a loss of drive, increasing the risk of a crash.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (hybrid propulsion system failure) that results in a loss of drive, which explicitly increases the risk of a crash.
Plain-English summary
Toyota Motor Engineering & Manufacturing is recalling certain 2018-2019 Prius C vehicles. The recall addresses a defect in the hybrid propulsion system where the DC-DC converter may fail. This failure results in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
A loss of drive increases the risk of a crash. The recall covers 464 vehicles. Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began on August 23, 2019.
Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The recalled product
- Product
- TOYOTA PRIUS C
- Brand
- TOYOTA
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Hazard
- Affected units
- 464
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- PRIUS C
Distribution
Distributed nationwide across the United States.
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