The Recall Desk
SevereNHTSA·19V348000·Announced 2019-05-09

Chrysler Recalls 2017-2019 Pacifica Vehicles Due to Battery Ground Defect

Chrysler is recalling 2017-2019 Pacifica vehicles with stop/start systems because a loose battery ground connection may cause power steering loss or stalling, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical system) that can lead to loss of power steering or stalling, which the source explicitly states increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. The recall addresses a defect where a loose battery ground connection may result in an intermittent loss of power steering assist and/or a vehicle stall.

The National Highway Traffic Safety Administration (NHTSA) notes that a loss of power steering assist or a stall can increase the risk of a crash. The recall began on May 24, 2019.

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection free of charge. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
CHRYSLER PACIFICA
Brand
CHRYSLER
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Minivan
Hazard
Affected units
198,731

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PACIFICA

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · CHRYSLER

Same manufacturer · Chrysler (FCA US LLC)

See all →

Same hazard · loss of power steering

See all →