The Recall Desk
Our severity:SevereNHTSA·24V546000·Announced 2024-07-22

Motiv recalls electric chassis vehicles due to high-voltage software defect

Motiv Power Systems is recalling 2019-2024 electric chassis vehicles because a software error may shut down high-voltage batteries, causing loss of power steering and braking.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the propulsion system that can cause a loss of power steering and brake power assist, increasing the risk of a crash, which aligns with the 'Severe' criteria for significant injury risk.

Plain-English summary

Motiv Power Systems, Inc. is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The recall involves a defect in the vehicle control software that could misclassify a loss of isolation between the chassis and the high-voltage system, resulting in the shutdown of the high-voltage batteries.

The shutdown of the high-voltage batteries can cause a loss of power steering, brake power assist, and drive power, which increases the risk of a crash. No specific number of affected units is provided in the source text, but the recall covers the specified model years and powertrain configurations.

Motiv will release an over-the-air (OTA) software update to correct the issue at no charge to the owner. Owner notification letters were mailed on September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MOTIV E-450 BEV CHASSIS, F-59 BEV CHASSIS, F-53 BEV CHASSIS
Brand
MOTIV
Manufacturer
Motiv Power Systems
Category
Vehicle — Electric Chassis
Hazard
Affected units
200

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • E-450 BEV CHASSIS
  • F-59 BEV CHASSIS
  • F-53 BEV CHASSIS

Distribution

Distributed nationwide across the United States.

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