The Recall Desk
Our severity:SevereNHTSA·19V178000·Announced 2019-03-06

Entegra Recalls 2019-2020 Reatta Motorhomes for Damaged Tow Hitch

Entegra Coach is recalling 2019-2020 Reatta motorhomes because the tow hitch may have been damaged during delivery, increasing the risk of a crash.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (damaged tow hitch) that increases the risk of a crash, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Entegra Coach is recalling certain 2019-2020 Entegra Reatta motorhomes. The recall addresses a defect where the tow hitch may have been damaged while the motorhome was being delivered. This damage compromises the motorhome's ability to safely tow vehicles.

The damaged hitch may result in the towed vehicle separating from the motorhome, which increases the risk of a crash. The recall began on March 15, 2019.

Entegra has notified owners, and dealers will replace the hitch free of charge. Owners may contact Entegra's customer service at 1-800-517-9137. Entegra's number for this recall is 9903429. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
ENTEGRA REATTA
Brand
ENTEGRA
Manufacturer
Entegra Coach
Category
Vehicle — Motorhome
Hazard
Affected units
39

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • REATTA

Distribution

Distributed nationwide across the United States.

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