The Recall Desk
SevereNHTSA·19V098000·Announced 2019-02-21

Isuzu Reach Recall: Front Driveshaft Joint May Fail

XL Hybrids is recalling 2013-2018 Isuzu Reach vehicles with electric hybrid systems because the front driveshaft joint may fail, risking loss of drive power and crashes.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (driveshaft detachment) that results in loss of drive power and creates a road hazard, meeting the criteria for a Severe rating.

Plain-English summary

XL Hybrids Inc. is recalling certain 2013-2018 Isuzu Reach vehicles that were modified to be equipped with XL's electric hybrid system. The recall addresses a defect in the cardan (universal) joint on the front driveshaft, which may fail and cause the front driveshaft to detach from the vehicle.

If the front driveshaft detaches, the vehicle will lose drive power, increasing the risk of a crash. Additionally, the detached driveshaft may create a road hazard, increasing the risk of a crash for following traffic.

XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact XL customer service at 1-866-414-3212 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ISUZU REACH
Brand
ISUZU
Manufacturer
XL Hybrids INC
Category
Vehicle — Drivetrain
Hazard
Affected units
94

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • REACH

Distribution

Distributed nationwide across the United States.

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