The Recall Desk
Our severity:HighNHTSA·19V051000·Announced 2019-01-24

RAM Recalls 2019 1500 Trucks for Non-Functioning Windshield Defroster

Chrysler is recalling 2019 RAM 1500 trucks with 12-inch touchscreens and base HVAC systems because the windshield defroster does not work, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical visibility defect that increases the risk of a crash, but no injuries or fatalities are reported in the source text, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12-inch touchscreen display and a base-level heating, ventilation, and air conditioning (HVAC) system. These specific vehicles do not have a functioning windshield defrosting and defogging system, which means they fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103.

The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash. The recall affects 2019 RAM 1500 models with the specified equipment combination.

Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began on March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
RAM 1500
Brand
RAM
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Pickup Truck
Hazard
Affected units
15

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • 1500

Distribution

Distributed nationwide across the United States.

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