The Recall Desk
HighNHTSA·18V824000·Announced 2018-11-26

Volkswagen Recalls 2018-2019 Models for Missing Ignition Key Warning

Volkswagen is recalling 2018-2019 Atlas, Tiguan, and Jetta vehicles because the instrument cluster may fail to provide an audible warning when the key is left in the ignition.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, specifically an increased risk of vehicle theft or crash due to a missing safety warning.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The recall involves 73,549 vehicles. The defect is located in the electrical system, specifically the instrument cluster or panel.

The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection." If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
VOLKSWAGEN TIGUAN, JETTA, ATLAS
Brand
VOLKSWAGEN
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — SUV / Sedan
Hazard
Affected units
73,549

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • TIGUAN
  • JETTA
  • ATLAS

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · VOLKSWAGEN

Same manufacturer · Volkswagen Group of America, Inc.

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