The Recall Desk
Our severity:HighNHTSA·18V398000·Announced 2018-06-14

Chrysler Recalls 2018 RAM and Dodge Journey Vehicles for Backup Camera Defect

Chrysler is recalling 2018 RAM 1500, 2500, 3500, and Dodge Journey vehicles because the backup camera may lose image display, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical component (backup camera) where failure increases crash risk, but no specific injuries or fatalities are reported in the source text, fitting the 'High' criteria for risk-of-harm products without reported injury.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The recall addresses a defect where the backup camera may experience a loss of image display while the vehicle is backing up. This issue causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

A loss of image in the rearview camera while backing up can increase the risk of a crash. The recall covers 1,837 affected vehicles.

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
RAM, DODGE 3500, 1500, 2500, JOURNEY
Brand
RAM
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Light Trucks / SUVs
Hazard
Affected units
1,837

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • 3500
  • 1500
  • 2500
  • JOURNEY

Distribution

Distributed nationwide across the United States.

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