The Recall Desk
HighNHTSA·17V701000·Announced 2017-11-07

Subaru Recalls 2018 Crosstrek Vehicles Due to Floor Mat Retention Defect

Subaru is recalling 2018 Crosstrek vehicles because an incorrect floor mat retention bracket may allow the mat to interfere with pedals, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (vehicle) where the defect can increase the risk of a crash, but no specific injuries or fatalities have been reported in the source text.

Plain-English summary

Subaru of America, Inc. is recalling certain 2018 Subaru Crosstrek vehicles. The recall addresses a potential defect where the vehicle may be equipped with an incorrect floor mat retention bracket. This issue allows the floor mat to move out of position and interfere with the operation of the accelerator or brake pedals.

If the floor mat moves and interferes with pedal operation, it can increase the risk of a crash. Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began on November 14, 2017.

Owners may contact Subaru customer service at 1-800-782-2783 for more information. Subaru's number for this recall is WTR-77. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product
SUBARU CROSSTREK
Brand
SUBARU
Manufacturer
Subaru of America, Inc.
Category
Vehicle — Passenger Vehicle
Hazard
Affected units
2,367

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CROSSTREK

Distribution

Distributed nationwide across the United States.

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