The Recall Desk
SevereNHTSA·17V540000·Announced 2017-08-31

E-One Recalls 2015 Cyclone II and Quest II Emergency Vehicles for Steering Defect

E-One is recalling 2015 Cyclone II and Quest II emergency vehicles because a steering component may loosen, potentially causing a loss of steering.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering linkage) that can result in a complete loss of steering and a crash, meeting the criteria for a Severe rating.

Plain-English summary

E-One Incorporated is recalling certain 2015 Cyclone II and Quest II emergency vehicles equipped with specific Spicer D-Series and E-Series steer axles. The recall addresses a defect where the castellated nut on the steer axles may not be properly torqued, which allows the tie rod to loosen.

If the tie rod loosens, it may disconnect from the steering knuckle. This failure can cause a complete loss of steering, significantly increasing the risk of a crash. The recall began on October 5, 2017.

Owners should contact E-One customer service at 1-800-627-5050 or their dealer. Dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the components cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly free of charge. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
E-ONE CYCLONE II, QUEST II
Brand
E-ONE
Manufacturer
E-One Incorporated
Category
Vehicle — Emergency Vehicle
Hazard
Affected units
5

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • CYCLONE II
  • QUEST II

Distribution

Distributed nationwide across the United States.

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