The Recall Desk
Our severity:SevereNHTSA·17V520000·Announced 2017-08-23

Toyota Recalls 2017 Highlanders for Improperly Torqued Roof Rail Fasteners

Toyota is recalling 2017 Highlander and Highlander Hybrid vehicles because roof rail fasteners may not be torqued properly, posing a road hazard risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where roof rails may detach, explicitly increasing the risk of a crash, which aligns with the 'Severe' criteria for structural defects and significant injury risk.

Plain-English summary

Gulf States Toyota, Inc. is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The recall addresses a defect where the fasteners for the roof rails may not be torqued properly.

The improper torque on the fasteners means the roof rails may loosen and possibly detach from the vehicle. This creates a road hazard and increases the risk of a crash.

Dealers will inspect and properly torque the fasteners free of charge. The recall began on September 29, 2017. Owners may contact GST customer service at 1-800-444-1074 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TOYOTA HIGHLANDER HYBRID, HIGHLANDER
Brand
TOYOTA
Manufacturer
Gulf States Toyota, Inc.
Category
Vehicle — SUV
Hazard
Affected units
1,121

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • HIGHLANDER HYBRID
  • HIGHLANDER

Distribution

Distributed nationwide across the United States.

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