The Recall Desk
HighNHTSA·17V394000·Announced 2017-06-22

Jaguar Recalls 2010-2011 XJ Vehicles for Air Bag Software Defect

Jaguar is recalling 2010-2011 XJ vehicles because a software update failure may leave air bag calibration incorrect, increasing injury risk in a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical component (air bags) where a defect could increase the risk of injury in a crash, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products without reported injury.

Plain-English summary

Jaguar Land Rover North America, LLC is recalling certain 2010-2011 Jaguar XJ vehicles. The recall addresses a potential issue with the Restraint Control Module (RCM) software. If the vehicle does not successfully receive a software update during servicing, the default air bag calibration settings may be incorrect.

In the event of a crash, this incorrect calibration may prevent the air bags from deploying as intended, which increases the risk of injury to vehicle occupants. The recall began on August 15, 2017.

Jaguar will notify owners, and dealers will update the RCM with the latest software free of charge. Owners may contact Jaguar customer service at 1-800-452-4827 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
JAGUAR XJ
Brand
JAGUAR
Manufacturer
Jaguar Land Rover North America, LLC
Category
Vehicle — Air Bags
Hazard
Affected units
4,926

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • XJ

Distribution

Distributed nationwide across the United States.

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