The Recall Desk
Our severity:SevereNHTSA·17V324000·Announced 2017-05-17

Isuzu Recalls NPR and GMC Trucks Due to Stuck Accelerator Pedal

Isuzu is recalling certain 2008-2009 and 2012-2013 NPR, NPR HD, and GMC W3500/W4500 trucks because the throttle pedal may get stuck, causing high speeds and crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source text explicitly states that the defect could cause a crash, serious injury, or death, which aligns with the rubric criteria for a Severe (4) rating involving significant injury or death potential.

Plain-English summary

Isuzu Technical Center of America, Inc. is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles, as well as 2008-2009 GMC W3500 and W4500 vehicles. The affected vehicles are equipped with gasoline-powered engines. The recall involves a defect where the throttle pedal may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.

A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury, or death. Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017.

Owners may contact Isuzu customer service at 1-866-441-9638. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
ISUZU, CHEVROLET, GMC NPR, W3500, W4500, NPR HD
Brand
ISUZU
Manufacturer
Isuzu Technical Center of America, Inc.
Category
Vehicle — Light Truck
Hazard
Affected units
14,807

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • NPR
  • W3500
  • W4500
  • NPR HD

Distribution

Distributed nationwide across the United States.

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