Mercedes-Benz Recalls 2017 E300 Models Due to Shift Lever Module Defect
Mercedes-Benz is recalling 2017 E300 and E300 4Matic vehicles because a damaged shift lever module may prevent gear selection, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where a crash is possible due to loss of gear selection, but no injuries or fatalities have been reported in the source text.
Plain-English summary
Mercedes-Benz USA, LLC is recalling certain 2017 E300 and E300 4Matic vehicles. The recall addresses a potential defect in the steering column-mounted shift lever module. If the internal circuit board of this module is damaged, moving the shift lever will not select a transmission gear.
The defect poses a safety risk because if the vehicle does not move forward or backward as selected by the driver, there is an increased risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.
Mercedes-Benz USA will notify owners, and dealers will replace the steering column-mounted shift lever module free of charge. The recall began in April 2017. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ E300
- Brand
- MERCEDES-BENZ
- Manufacturer
- Mercedes-Benz USA, LLC.
- Affected units
- 73
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- E300
Distribution
Distributed nationwide across the United States.
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