The Recall Desk
HighNHTSA·17V078000·Announced 2017-02-08

Mercedes-Benz Recalls 2017 E300 Models Due to Shift Lever Module Defect

Mercedes-Benz is recalling 2017 E300 and E300 4Matic vehicles because a damaged shift lever module may prevent gear selection, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where a crash is possible due to loss of gear selection, but no injuries or fatalities have been reported in the source text.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2017 E300 and E300 4Matic vehicles. The recall addresses a potential defect in the steering column-mounted shift lever module. If the internal circuit board of this module is damaged, moving the shift lever will not select a transmission gear.

The defect poses a safety risk because if the vehicle does not move forward or backward as selected by the driver, there is an increased risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.

Mercedes-Benz USA will notify owners, and dealers will replace the steering column-mounted shift lever module free of charge. The recall began in April 2017. Owners may contact MBUSA customer service at 1-800-367-6372 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ E300
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC.
Category
Vehicle — Transmission / Shift Lever
Hazard
Affected units
73

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • E300

Distribution

Distributed nationwide across the United States.

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