The Recall Desk
SevereNHTSA·16V461000·Announced 2016-06-24

Chrysler Recalls 2015-2016 Vehicles for Transmission Pump Defect

Chrysler is recalling specific 2015-2016 Town & Country, Grand Caravan, Journey, and ProMaster vehicles because a transmission pump may seize, causing loss of motive power and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission pump seizure) that results in loss of motive power, which the source explicitly states increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country and Dodge Grand Caravan vehicles manufactured between July 31, 2015, and April 18, 2016. The recall also includes 2016 Dodge Journey vehicles manufactured between August 17, 2015, and January 29, 2016, and 2016 RAM ProMaster vehicles manufactured between August 15, 2016, and April 15, 2016.

The defect involves the transmission pump, which may seize and cause a loss of hydraulic pressure. If this occurs, the vehicle may lose motive power, which increases the risk of a crash.

Chrysler will notify owners, and dealers will replace the transmission pump free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
DODGE, RAM, CHRYSLER GRAND CARAVAN, PROMASTER, JOURNEY, TOWN AND COUNTRY
Brand
DODGE
Affected units
26,298

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • GRAND CARAVAN
  • PROMASTER
  • JOURNEY
  • TOWN AND COUNTRY

Distribution

Distributed nationwide across the United States.