The Recall Desk
HighNHTSA·15V461000·Announced 2015-07-23

Chrysler Recalls 2013-2015 Vehicles for Radio Software Vulnerability

Chrysler is recalling specific 2013-2015 Ram, Jeep, Dodge, and Chrysler vehicles because radio software vulnerabilities allow unauthorized remote access to vehicle control systems, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where unauthorized remote control could increase the risk of a crash, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500; 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger; 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango; and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash. Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network, but this measure may not have been implemented on all vehicles and does not address access by other means.

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
RAM, JEEP, DODGE 5500, 1500, CHEROKEE, VIPER
Brand
RAM
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Software / Cybersecurity
Hazard
Affected units
1,416,903

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (13)

  • 5500
  • 1500
  • CHEROKEE
  • VIPER
  • 2500
  • GRAND CHEROKEE
  • 3500
  • 4500
  • DURANGO
  • 200
  • CHALLENGER
  • 300
  • CHARGER

Distribution

Distributed nationwide across the United States.

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