The Recall Desk
Our severity:SevereNHTSA·18V332000·Announced 2018-05-17

Chrysler Recalls Vehicles for Cruise Control Disengagement Defect

Chrysler is recalling over 4.8 million vehicles because a wiring short may prevent the cruise control system from disengaging, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (electrical wiring) that could prevent the driver from stopping the vehicle, leading to an increased risk of a crash, which aligns with the 'Severe' criteria for significant injury risk.

Plain-English summary

Chrysler (FCA US LLC) is recalling approximately 4,815,661 vehicles to address a defect in the electrical wiring that could prevent the cruise control system from disengaging. The affected models include 2014-2018 Dodge Journey, Charger, and Durango; 2014-2019 RAM 1500; 2014-2018 RAM 2500, 3500, 4500, and 5500 Cab Chassis; 2014-2018 Jeep Cherokee and Grand Cherokee; 2014-2018 Chrysler 300; 2015-2018 Dodge Challenger; 2015-2017 Chrysler 200; 2017-2018 Chrysler Pacifica; and 2018 Jeep Wrangler.

If a short circuit occurs in the vehicle's wiring while cruise control is active, the driver may be unable to shut off the system by depressing the brake pedal or manually turning it off. This could result in the vehicle maintaining its current speed or accelerating despite the driver's attempts to stop it, which increases the risk of a crash.

Chrysler will notify owners, and dealers will inspect the software and perform a software flash on the engine or powertrain control module free of charge. The recall began on June 4, 2018. Owners are advised to stop using cruise control until the software update is performed. If cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped. Owners may contact Chrysler customer service at 1-800-853-1403 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
JEEP, RAM, CHRYSLER WRANGLER, CHEROKEE, GRAND CHEROKEE, 1500
Brand
JEEP
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Passenger Vehicles
Hazard
Affected units
4,815,661

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (15)

  • WRANGLER
  • CHEROKEE
  • GRAND CHEROKEE
  • 1500
  • 2500
  • 3500
  • PACIFICA
  • 4500
  • 5500
  • JOURNEY
  • 300
  • CHARGER
  • DURANGO
  • 200
  • CHALLENGER

Distribution

Distributed nationwide across the United States.

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