GM Recalls 2011-2012 Trucks and SUVs for Ignition Lock Defect

Plain-English summary

General Motors LLC is recalling approximately 84,192 model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. The recall addresses a defect in the ignition lock actuator, which may bind, making it difficult to turn the key or causing the ignition to get stuck in the "Start" position.

If the ignition is stuck in the "Start" position, it may suddenly snap back into the "Accessory" position. This action can cause a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. Additionally, if a crash occurs, the air bags may not deploy, increasing the risk of occupant injury.

GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

The recalled product

Product

CHEVROLET, GMC, CADILLAC SUBURBAN, AVALANCHE, SILVERADO, YUKON XL

Brand

CHEVROLET

Manufacturer

General Motors LLC

Category

Vehicle — Trucks and SUVs

Hazard

• loss-of-control
• crash-risk

Affected units

84,192

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Distribution

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