The Recall Desk
HighNHTSA·13V635000·Announced 2013-12-18

Zero Motorcycles Recalls 2012-2013 Models for Firmware Power Loss

Zero Motorcycles is recalling 667 model year 2012-2013 motorcycles because a firmware fault may shut off power to the motor, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where a sudden loss of power may increase the risk of a crash, but no injuries or fatalities have been reported in the source text.

Plain-English summary

Zero Motorcycles Inc. is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected vehicles have controller firmware that may shut off power to the motor as a result of certain system faults.

A sudden loss of power to the motor may increase the risk of a crash. The recall covers 667 vehicles.

Zero will notify owners, and dealers will update the controller firmware free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
ZERO DSP, FX, XU, S
Brand
ZERO
Manufacturer
Zero Motorcycles Inc.
Category
Vehicle — Motorcycle
Hazard
Affected units
667

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (8)

  • DSP
  • FX
  • XU
  • S
  • DS
  • ZERO XU
  • ZERO DS
  • ZERO S

Distribution

Distributed nationwide across the United States.

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