The Recall Desk
SevereNHTSA·12V455000·Announced 2012-09-17

Zero Motorcycles Recalls 2012 S and DS Models for Power Loss Risk

Zero Motorcycles is recalling 2012 S and DS motorcycles because a motor encoder signal may drift, causing the motor controller to shut off and resulting in a loss of power.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source text explicitly states that a loss of power could lead to a crash and potential injury or death of the rider, which aligns with the rubric criterion for 'significant injury/property-damage reports' or structural vehicle defects involving serious harm potential.

Plain-English summary

Zero Motorcycles, Inc. is recalling certain model year 2012 S and DS motorcycles. These vehicles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle. If the signal drifts outside of the given parameters, the motor controller may shut off, resulting in the motorcycle inadvertently losing power.

A loss of power could lead to a crash and potential injury or death of the rider. Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on September 28, 2012.

Owners may contact Zero Motorcycles, Inc. at 1-888-786-9376. Customers may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov.

The recalled product

Product
ZERO ZERO DS, ZERO S
Brand
ZERO
Manufacturer
ZERO MOTORCYCLES INC.
Category
Vehicle — Motorcycle
Hazard
Affected units
315

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • ZERO DS
  • ZERO S

Distribution

Distributed nationwide across the United States.

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