The Recall Desk
SevereNHTSA·18V215000·Announced 2018-04-04

Zero Motorcycles Recalls 2012 Models Due to Battery Fire Risk

Zero Motorcycles is recalling 2012 S, DS, and DSP models because battery wear may cause electrical shorts and fire. Owners should stop riding and charging these vehicles.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (battery wear) that poses a significant risk of fire, meeting the criteria for a Severe rating.

Plain-English summary

Zero Motorcycles Inc. is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. The recall involves 218 vehicles. The defect involves cell pouches in the battery packs that may wear from contact with the holders. This wear allows humidity to enter the pouch, which can cause an electrical short within the battery.

An electrical short can increase the risk of a fire. Owners are advised to no longer ride or charge the affected motorcycles. Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383.

The recalled product

Product
ZERO ZERO S, ZERO DS, DSP
Brand
ZERO
Manufacturer
Zero Motorcycles Inc.
Category
Vehicle — Motorcycle
Hazard
Affected units
218

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • ZERO S
  • ZERO DS
  • DSP

Distribution

Distributed nationwide across the United States.

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