The Recall Desk
Our severity:HighNHTSA·23E074000·Announced 2023-10-03

Zero Motorcycles Recalls Accessory Chain Kits Due to Incorrect Instructions

Zero Motorcycles is recalling accessory chain kits because incorrect installation instructions may cause the motor shaft magnet to dislocate, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect may lead to a crash, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Zero Motorcycles Inc. is recalling certain accessory chain kits, specifically part numbers 10-08127 and 10-08140. The recall is due to incorrect installation instructions included with the kits. If these instructions are followed, they may lead to the eventual dislocation of the motor shaft magnet while the vehicle is being ridden.

A dislocated motor shaft magnet can cause an unexpected response from the motor, such as an unintended shift to reverse. This malfunction increases the risk of a crash for the rider.

Dealers will install a new motor with a pre-placed sprocket chain kit as necessary, free of charge. Owner notification letters were mailed on October 31, 2023. Owners may contact Zero customer service at 1-888-841-8085 for assistance. Zero's number for this recall is SV-RCL-023-014. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
EQUIPMENT recall
Manufacturer
Zero Motorcycles Inc.
Category
Vehicle — Motorcycle Accessories
Hazard
Affected units
306

Distribution

Distributed nationwide across the United States.

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