The Recall Desk
Our severity:HighNHTSA·12V076000·Announced 2012-02-29

Nissan Recalls 2011-2012 Quest Vehicles for Engine Stall Risk

Nissan is recalling 2011-2012 Quest vehicles because a software defect may cause the engine to stall at low speeds, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (vehicle stalling) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Nissan North America, Inc. is recalling certain model year 2011-2012 Nissan Quest vehicles manufactured between July 29, 2010, and February 21, 2012. The recall involves 23,531 vehicles.

The recall is due to a software programming issue in the electrical system. While driving at slow speeds or idling on a decline with a quarter tank of fuel or less, there may be an insufficient supply of fuel to the engine. As a result, the engine may stall, which could increase the risk of a crash.

Nissan will notify owners, and dealers will reprogram the fuel pump control module free of charge. The safety recall began on April 2, 2012. Owners may contact Nissan Customer Service at 1-800-647-7261 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
NISSAN QUEST
Brand
NISSAN
Manufacturer
NISSAN NORTH AMERICA, INC.
Category
Vehicle — Minivan
Hazard
Affected units
23,531

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • QUEST

Distribution

Distributed nationwide across the United States.

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