The Recall Desk
SevereNHTSA·11V322000·Announced 2011-06-13

Keystone Cougar High Country Travel Trailer Axle Recall

Keystone is recalling 2011-2012 Cougar High Country travel trailers because 4,400-pound axles were installed instead of 5,200-pound axles, creating a risk of axle failure.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (axle assembly) where the source explicitly states the consequence could lead to property damage and/or vehicle crash, meeting the criteria for a Severe rating.

Plain-English summary

Keystone RV Company is recalling certain model year 2011-2012 Cougar High Country travel trailers produced from November 3, 2010, through May 26, 2011. The recall involves 197 vehicles that were manufactured with 4,400-pound axles instead of the required 5,200-pound axles.

If a vehicle is loaded to the maximum stated Gross Vehicle Weight Rating (GVWR) of 10,000 pounds, the 4,400-pound axle will be overloaded. Overloading the axle could lead to an increased risk of axle failure, property damage, and/or a vehicle crash.

The safety recall began on July 7, 2011. Dealers will replace the axles with the correct ones free of charge. Owners may contact Keystone Customer Service at 1-866-425-4369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KEYSTONE COUGAR HIGH COUNTRY
Brand
KEYSTONE
Manufacturer
KEYSTONE RV COMPANY
Category
Vehicle — Travel Trailer
Hazard
Affected units
197

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COUGAR HIGH COUNTRY

Distribution

Distributed nationwide across the United States.

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