The Recall Desk
HighNHTSA·21V380000·Announced 2021-05-24

Keystone Cougar Travel Trailer Frame Rails Recalled for Buckling Risk

Keystone is recalling 2017-2021 Cougar travel trailers because the frame rails lack sufficient cross support and can buckle under side-load stress. Buckled frames can increase crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: No injuries or property damage have been reported. While the defect is structural, the consequence is contingent on specific stress conditions and currently theoretical, fitting the High (3) criterion of risk-of-harm without reported injury.

Plain-English summary

Keystone RV Company is recalling certain 2017-2021 Keystone Cougar 368MBI travel trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions. A buckled frame rail can increase the risk of a crash.

The recall affects an estimated 1,990 units. Owners were notified by mail on July 15, 2021.

Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle at no charge. Owners can contact Keystone customer service at 1-866-425-4369 (recall number 21-411), or call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.nhtsa.gov for more information.

The recalled product

Product
KEYSTONE COUGAR
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Travel Trailer
Hazard
Affected units
1,990

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COUGAR

Distribution

Distributed nationwide across the United States.

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